Terms and Conditions
Effective Date: 26-Feb-2023
Welcome to The Heaven Fruit! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before making a purchase.
1. Intellectual Property
1.1. Ownership: All content, trademarks, logos, and intellectual property displayed on our website are the property of The Heaven Fruit or its respective owners. You may not use, reproduce, distribute, or modify any content on our website without prior written permission from us.
1.2. Limited License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. This license does not permit you to copy, modify, or download any content from our website.
2. Product Information and Availability
2.1. Product Descriptions: We strive to provide accurate and detailed product descriptions on our website. However, we do not warrant that the product descriptions or other content on our website are error-free, complete, reliable, or current. If you have any questions about a product, please contact our customer support team before making a purchase.
2.2. Pricing and Availability: Product prices and availability are subject to change without notice. We reserve the right to modify or discontinue any product at any time without liability. In the event a product is listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for that product.
3. Ordering and Payment
3.1. Order Acceptance: By placing an order through our website, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
3.2. Payment: We accept various payment methods as indicated on our website. You agree to provide accurate and complete payment information. By providing your payment information, you authorize us to charge the specified amount for your order.
3.3. Order Confirmation: After placing an order, you will receive an email confirmation with the details of your purchase. This confirmation does not guarantee acceptance of your order; it represents an offer to purchase our products. We reserve the right to accept or decline your order for any reason.
4. Shipping and Delivery
4.1. Shipping Methods and Costs: We offer shipping methods and rates as indicated on our website. Shipping costs, taxes, and any additional fees will be calculated and displayed during the checkout process. Please review our Returns and Refund Policy for more information.
4.2. Delivery Timeframes: We make every effort to process and deliver your order within the estimated timeframe indicated on our website. However, we cannot guarantee specific delivery dates, as shipping times may vary depending on your location and other factors beyond our control.
5. Returns and Refunds
Please refer to our Refund and Return Policy for detailed information regarding our procedures, eligibility, and conditions for returns and refunds.
6. Limitation of Liability
To the maximum extent permitted by law, The Heaven Fruit and its affiliates, directors, officers, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business interruption, arising out of or in connection with your use of our website or the purchase of our products.
7. Indemnification
You agree to indemnify and hold harmless The Heaven Fruit and its affiliates, directors, officers, employees, agents, and suppliers from any claims, liabilities, damages, losses, costs, or expenses arising out of or related to your breach of these Terms and Conditions or your use of our website or products.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Singapore.
9. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
10. Changes to the Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms and Conditions on our website. It is your responsibility to review these Terms and Conditions periodically for any updates or changes.
11. Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact our customer support team at info@theheavenfruit.com